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Have a question? Check out our Frequently Asked Questions to see if we have an answer!

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Frequently Asked Questions
Where is Your Adoption Center?
Currently, New Start K9 is foster based. We do not have a set location. 
What Are Your Hours?
New Start K9 is 100% volunteer run. We do not have set hours. Fill out the form below to contact us. Because we are volunteer run, we will get back to you as soon as possible!
Do You Take Dogs From the Public?
While every dog we intake is accepted on a case-by-case basis, generally we do not take owner surrender animals. Our main priority is to rescue animals from the underserved areas in the rural southwest. Visit our Community page for more information on rehoming your dog. 
Can I Bring Stray Dogs To New Start K9?
No, all found strays need to go to the municipal shelter corresponding to where they were found, to give their owners a chance to claim them. If unclaimed, these dogs will then be placed for adoption. Please see our Community page for contact information to local municipal shelters. 
What Is Your Return Policy
Every adoption comes with a seven day trial period, where you can return the adopted dog and be refunded your adoption fee. After the trial period, we will still take back any adopted pet, but will not refund the adoption fee. If you are wanting to return an adopted dog, please contact us below and include the reason you are returning your pet so we can assist you as quickly as possible.

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Please note, we do not take owner surrender animals. You must contact your local city shelter. You can view more resources on our community page.

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